Frequently Asked Questions

We leverage our strategic Florida location and combined volume to secure **deep discounts** from major global carriers, passing those savings directly to you. Most of our clients see an average of **15% to 40% reduction** on their international parcel rates compared to standard retail pricing. Use our quick quote tool (via the Contact page) for an exact estimate based on your typical volume.

Yes, absolutely. We provide automated tools and guidance to help you generate accurate customs forms (CN22, CN23, etc.) and commercial invoices. We support both **Delivered Duty Paid (DDP)** and **Delivered Duty Unpaid (DDU)** options, allowing you to choose whether your customer pays duties at checkout or upon delivery. Our goal is to make international compliance seamless.

Our system is designed for quick and easy integration. We offer direct API connections and seamless integrations with popular platforms like **Shopify, WooCommerce, eBay, and Etsy**. This allows you to automatically import orders, generate labels, and send tracking information back to your customers without manual data entry.

We provide end-to-end global tracking for every shipment. Once a label is generated, a unique tracking number is assigned and immediately updated in your e-commerce store. We ensure the tracking status remains consistent and accurate from the moment it leaves your facility in Florida until it is delivered to the customer’s door, regardless of the carrier network.

While our primary focus is on **small and medium-sized e-commerce parcels** (typically under 70 lbs), we offer solutions for everything from lightweight documents to consolidated LTL (Less Than Truckload) shipments. We also provide clear guidance on prohibited items to ensure quick passage through customs. Please contact us if you have unusual dimensions or specialized cargo needs.